SPRINGFIELD – State Senator Christopher Belt introduced new legislation that would require service providing companies to give consumers a one hour notice when they will arrive at your residence.
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“I don’t know about you, but I’m pretty fed up with companies giving me a five hour timeframe to show up at the house,” said Belt (D-Swansea). “As private equity continues to buy up family businesses across the country, we need safeguards in place to protect our residents from these giant corporations that give us no other option.”
Senate Bill 3066 would make a major change to how service appointments work in Illinois. The measure would require companies that provide a service, like a cable or pluming company, to give property owners or tenants a two-hour service appointment window. If the company provides a service window that exceeds two hours, then the company has to provide a one-hour notice via phone call or text to the consumer before they arrive. If the service provider fails to comply with the new rules and the consumer is not present at the residence when the provider arrives, the consumer cannot legally be charged any fee or additional charge.
Senate Bill 3066 awaits a hearing in the Senate Judiciary Committee.
